DELIVERY POLICY
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

REFUNDS/RETURNS POLICY
Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase.

PAYMENT OPTIONS
All transactions will be processed in South African Rands (ZAR). We accept credit card payments via the website.   Should you wish to make payment via EFT or Direct Deposit you will be offered this option and our banking details during the Checkout process.

SECURITY POLICY
Virtual Card Services process all credit card transactions on this website. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate Virtual Card Services to obtain confidential information.
Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

The Merchant (The Chinese Medicine Practice CC) does not have access to credit details.

Virtual Card Services continually reviews and enhances its security in line with technological changes.